FACTSHEETS

General

Client Charter

Interpreter and Language Services

Feedback and Complaints

Privacy Statement

Applying for Housing

Allocation Zones

Applying for Social Housing

New Obligations for Social Housing Applicants

Waiting Times for Social Housing

Living with us

Absence From Your Home

Asbestos

Good Neighbour Policy

Mould

Pest Control

Pets

Repairs to Your Home

Repair Costs

Planned Maintenance

Responsive Maintenance

Property Modifications and Alterations

Rent Payment and Calculation

Smoke Alarms and Fire Safety

Succession of Tenancy

Television and Pay TV

Transfers

Vacating Your Property

Water Charges

Energy Education Program

Manage Your Usage by Watching Your Meter & Bill

Negotiate the Best Deal With Your Energy Provider

Cheap Ways to Make Your Home More Energy Efficient